Contacting customer service
Please use the form below to contact our customer service team. We do our best to answer within the 24 hours.
Please note, order cancellations, refund or exchange requests nor return authorizations can not be handled over the phone. Please contact customer support using the form below in above mentioned cases. This way we are able to ensure prompt response for any problems.
Please note, our offices are strictly by appointment only, and unfortunately order pickup in person is not possible.
Do NOT return items without prior authorization, and valid RMA number.
616 Corporate Way, Suite 2-4491
Valley Cottage, NY 10989, USA
Email [email protected]
Tel. +1 845 233 6562 (Please leave a message or use the form below if we’re busy / outside office hours)
Fax. +1 845 503 2379 (Please write #4491 at the top of each page)